Changes between Version 33 and Version 34 of RdsCreateNewTicket
- Timestamp:
- 01/29/09 13:53:59 (15 years ago)
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RdsCreateNewTicket
v33 v34 21 21 RDS System: Requests that require assistance on technical issues of availability of Hardware/Software, Report of failure, downtime as well requests concerning access or modification to access. Also involve change requests conserning the Reference Data (RD) Editor and RD Browser. 22 22 23 RDL Content: General requests and Change Requests concerning the Reference Data Library (RDL) Content. 23 RDL Content: General requests and Change Requests concerning the Reference Data Library (RDL) content. 24 25 '''To select Type:''' [[BR]] 26 You have to 2 options for Type selection: Task and Change Request. 27 28 Task: report of failure, availability issues, access requets and general problems. 29 Change Request: Change proposals for either RDS system or RDL content. 24 30 25 31 '''Upload RDL Content:''' [[BR]]
